Account and Data Deletion Request

This page explains how to request deletion of your AssetFlow account and related personal data.

App Information

• App Name: AssetFlow
• Developer / Operator: Telube
• Website: https://telube.app
• Documentation: https://telube.app/assetflow-docs/en
• Last Updated: May 2026

1. How to Request Account Deletion

AssetFlow does not currently provide an in-app account deletion feature.

To request deletion of your account and associated data, please send an email from the email address registered to your account.

• Email: jjb5775a@gmail.com

• Suggested Subject:

  • Account Deletion Request
  • Delete My Account

Please include the following information in your email:

• A statement requesting deletion of your AssetFlow account and related data

• The email address associated with your account

• Optional account verification details such as:

  • User ID
  • Nickname
  • Other identifying information

• Request date

2. Data Deletion and Retention

2.1 Data That May Be Deleted or Anonymized

After verifying account ownership, we will delete or anonymize data where technically feasible and legally permitted, including:

• Account profile information and identifiers (such as email address and display name)

• User-generated content associated with the service, including:

  • Uploaded images
  • Generated images
  • Prompt text

• Other account-related usage data that can be removed

2.2 Data That May Be Retained

Certain information may be retained where required for legal, tax, fraud prevention, dispute resolution, or regulatory compliance purposes, including:

• Minimum billing and payment-related records required for accounting, refunds, or tax obligations
• Records required by applicable laws or payment provider policies

Such retained data will be limited to the minimum scope necessary and stored only for the legally required retention period.

2.3 Processing Time

Please allow up to 7 business days for account deletion requests to be processed and reflected across our systems, including backups and third-party service providers.

3. Related Documents

• Privacy Policy
• Account and Data Request Policy

4. Contact

Privacy Contact: jjb5775a@gmail.com

General Support: jjb5775a@gmail.com